Game crashes at logo page ( minecraft) or more frequently at the Mojang page. Sometime I can get to the splash page before it crashes. I am on a surface pro x. On the rare exception I can actually play minecraft it's only because I didn't log into my MS account. This started on the 15th of Aug and is still continuing today 4th of Sept. It would be nice to play the game again. Attached screen shot of where I typically crash.
today is the 11th of Sept. its been 28 days since I have been able to play MC on my Surface Pro X. I have had to resurrect an older surface tablet to play MC. I am able to log into my account and play MC on it. I am really hoping that this gets fixed soon. The Surface pro X is a very expensive tablet and I wish to use it to its full potential again.
Linked issues
Attachments
Comments 5
Same here! Guys this is a MICROSOFT Surface Pro X with Win10 on ARM. This product is launched a few months ago. Errors like this should not happen on this (priced) devices and if its do, they should be fixed fastly 😞
私も一緒です。同じ状況で1ヶ月ほどプレイできていません。迅速に対応してもらいたいです！
Same issue with a Lenovo Yoga C630 WOS (ARM Powered Windows Laptop - Snapdragon 850)
Have tried:
Uninstall/Reinstall
App Reset
Windows Recovery (Reset this PC) delete local files
Thank you for your report!
We're tracking this issue in MCPE-63540, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! Please report any issues in Discord or Reddit
Same here, can't sign into my MS account