mojira.dev
REALMS-10502

Realm Purchase Bug

I tried to renew my subscription on Nintendo Switch using minecoins (which is non-refundable) and when I did it said purchase incomplete but still took my coins. So I tried to renew again and it said "Incomplete Realm - Someone started renewing a realm with the billing account on this device. Would you like to complete renewing that realm with this Microsoft account as the owner?" When I click yes it comes up with, "Something Went Wrong - Your purchase succeeded, but we couldn't create your realm right now. We will create your realm as soon as possible. Check back later on this device. It has been saying this since June 24th, please help.

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[Mod] Umija5895M

If you are still not able to access your purchased realm please contact the Minecraft Help Center.

Arisa Bot

Thank you for your report!
We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.

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