My Java Realm Crashed today and Deleted a full day's work of build progress for multiple people. This has happened TWICE now. I want to know why this keeps happening. I will not continue to waste money on a realm that can't even run and save progress. I want this issue to be resolved ASAP because it has caused serious frustration.
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violine1101
Arisa Bot
Thank you for your report!
We're tracking this issue in REALMS-4224, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.
migrated
Since this is likely realms specific and I don't think realms provides access to crash reports, I've moved this to the REALMS project.
You might want to try contacting Mojang Support (linked below), they're more likely to be able to help you, especially if you want a refund.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs