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REALMS-10901

Realms Lag and then Crash setting it back to the last backup.

Realms as they are for me and many others are unplayable. i makeing a legit survial realm for me and my freinds but we cant play because the lag and the crashes every 1-3 hours role back and lose us 5-30 mins of progress. at this point we dont even want to play anyone ive done hours of googleing for awnsers and nothing.

Heres what i think is happening. 

Realms cant handle 10 people. im paying for the 10 one so i can play with all my freinds but u recommend either buying the 2 player realm or not haveing 10 people on.

Simulation distance should be knocked down lower i feel like it would fix the crashes but im not super smart when it comes to that stuff. 

UPDATE 10/23/22
Something i found out is if you leave and rejoin before it crashes it can sometimes get rid of the lag and make a backup. this is moments before it crashed i left and try and stop it but it ended up crashing and me the other people ended up waiting around 15 mins to load back in and it still reroled about 10 mins i dont know what else to add to this bug report to try and fix this please work with me and ask any qustions

1. Playing survival realm like normal with players.
2. Lag will start to make blocks not break and mobs will not move or will stutter (moments before crash)
3. Then realm will crash and bring everyone to the disconnected screen.
 

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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response

Does this issue reproduce every time? Are you using any resource/behavior packs?

Video would also be very helpful. You can record it and upload it here as attachment. If your video size exceeds 10 MB, you can use OneDrive or similar file hosting service and share link.

Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:

Steps to Reproduce:
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Observed Results:
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Expected Results:
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If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

In general, realm crashes are automatically reported by the server and so are not tracked separately. The main reason for that is, without a repeatable list of steps that someone can follow to produce a crash, it is virtually impossible to associate a particular cause with a bug report.
It may be that one of the players is doing something that eventually leads to a crash, with the lag being the first sign that a crash is imminent. You might communicate with the other players to find out what they did just before the lag appears, and keep notes about that. Then you could try to repeat that to see if it happens again.
If you can come up with a list of steps, please add to the report as described in the previous comment.

There are some known sources of lag, that it can be helpful to avoid in multiplayer environments:

  • Maps, especially at higher zoom levels, can cause a lot of lag. Some realm owners just "ban" use of maps entirely for that reason.

  • Lots of item frames

  • Having lots of entities. This can happen when breaking a bunch of full chests, with mob farms, leaving lots of blocks on the ground when rapidly mining, etc.

The issue with realms rolling back after a crash is tracked in MCPE-12347.

This report has been temporarily closed as Awaiting Response. It will automatically reopen when you comment with new information. Please be sure to provide all requested information. Reports that do not contain enough information may be closed as Incomplete.

New info: Ive been questioning everyone when the realm starts to lag and it seems to be a theme that flying might be the cause. i dont know if thats the cause of the crashes but it does call lag u could try getting people on ur realm to fly in diffrent directions and see if the realm crashes for a test.

OK this is the final update because I think I understand what's happing and I know you could replicate it. So what happened was the realm was starting to lag cause 2 people joined then left and one guy joined back so there was 10 people on the realm (I'm the owner of the realm so I was part of the 10th which means 11 can be the max) so then this other guy joined then the realm stopped and crashed and rolled back to when the other 11th guy left. I will attach a clip I really hope this is going to get fixed. Thanks have a good day 

ANOTHER UPDATE the size of the realm seems to jump 30 mbs when it starts lagging so I think it's something about the backups being to big for the game to save it maybe a toggle for realm backups to be on and off would be something to fix it?

It also wouldn't let me close the realm while the realm was crashed

Hi

Does this issue still occur after updating to 1.19.73?

This ticket will automatically reopen when you reply.

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

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Jack Johnson

(Unassigned)

Unconfirmed

Bedrock

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