I already made my minecraft realms payment for a month with a charge of 139 per month at approximately 2:40, but for some reason when I try to create my realm I get this on the screen (attached evidence), I would like you to help me solve this problem since the money was already spent
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Yes, yesterday I sent my problem to support, however since yesterday I only received an email from a bot

Since you already contacted support, please carefully read and follow all instructions in any automated replies you get (even if it seems to be from a "bot").
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Thank you for your report!
We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.
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Hi
Have you tried contacting support?
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