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REALMS-10921

Get "Your purchase succeeded but we are unable to create your realm right now"

I already made my minecraft realms payment for a month with a charge of 139 per month at approximately 2:40, but for some reason when I try to create my realm I get this on the screen (attached evidence), I would like you to help me solve this problem since the money was already spent

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Hi

Have you tried contacting support?

This ticket will automatically reopen when you reply.

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Yes, yesterday I sent my problem to support, however since yesterday I only received an email from a bot

[Mod] Umija5895M

Since you already contacted support, please carefully read and follow all instructions in any automated replies you get (even if it seems to be from a "bot").

This bug tracker is not a customer support site and we are not able to access your account from here.

Arisa Bot

Thank you for your report!
We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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-- I am a bot. This action was performed automatically! The ticket was resolved by one of our moderators, and I left this message to give more information to you.

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