I was playing the bedrock version of Minecraft (ver 1.5) when the game and the console froze. After hard restarting my Xbox One I can't join the realm I was on.... the game says I am already playing in the realm on a different device.
Logging in on my son's account, and I can see it is showing me in the realm hours later, even though I am not playing.
The realm owner has since kicked me from the realm and sent me a new invite, which I did accept. But I still cannot join - again getting the error displayed above.
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Moved to the Realms section. You might want to contact Mojang Customer Support directly for more support.
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Resolved.
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Restored a backup version of the realm - was able to login successfully
Restored current version of realm - was able to login successfully
Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
For any account related queries, please contact Mojang Customer Support directly.
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