[REALMS-11423] purchase subscription successful but unable to create realms?

this on X1 but im trying to transfer my World from PC to it so i can use my world on all platforms. but i need it ASAP.

Linked issues

migrated 2023-07-18T11:06:56Z

everytime i go to activate the realm it is unsuccessful.

[Mod] Umija5895M 2023-07-18T11:10:58Z

If you are still not able to access your purchased realm please contact the Minecraft Help Center.
As explained in the Bug Tracker Guidelines, we are not able to access your account from here.

Arisa Bot 2023-07-18T11:16:14Z

Thank you for your report!
We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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