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REALMS-1157

Neither me or friends can connect to our Realm Server. It states in the logs ( Could not connect to Realms: connect timed out )

Neither me or my friends couldn't connect to our Realms. In the logs it states (  Could not connect to Realms: connect timed out ). We cannot connect to my server nor can we change out worlds. It gets stuck in the loading menu until you cancel it. I don't know if it has something to do with what I read about online with the whole parental consent stuff and about being 13 or 16 but I am past those ages so I don't even know and it states it on my Minecraft account.

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Same issue here as well. 

Can't change realm, make a new one, join realm or anything.

Are you still affected by this issue?

Please contact support at: https://help.mojang.com/customer/portal/emails/new

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account related issues, or issues with your specific Realm - please contact Customer Support directly, who will be able to advise you further.

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Thaddaus Von Steiner

(Unassigned)

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