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REALMS-11593

cant log into realm on 4 other platforms, only on phone

so a few of us at my work share a Minecraft realm. with the new update ( 1.20.50 ) it seems as though my ps4 and ps5 accounts cant sign in to the realm. I click join and it says connecting then just drops me back to the join screen. No error coeds or anything.  they are both updated and so is the realm. i can log in via my phone still but not on any other platform. and the version matches the phone version as well. also doesnt seem like the update is love for computer or ROG Ally either cause they are stuck in (1.20.41) with no visible update for them after over an hour of searching. can you please help?

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Comments 2

Since you are asking for help, you might want to visit Community Support. We are not generally able to provide direct technical support via the bug tracker.
The issue with the update not yet being available on Windows is tracked in MCPE-177300.

Thank you for your report!
We're tracking this issue in MCPE-177309, so this ticket is being resolved and linked as a duplicate.

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