No one can connect to my friends realm and he cannot restart the realm with the error message of "failed to close realm" he is on Xbox one
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Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.
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I have this issue too. (1.16.201)
I exported an Xbox World over to my windows 10 computer using a file sharing app on the Xbox One S.
Then I put this now windows 10 world up on a realm (clicked replace world in a pre existing realm).
I joined the realm with an account that had also joined the world via LAN when it was on the Xbox One S.
Finally I removed many members of the realm, made sure no one was on the realm, and tried to close it. I've still been clicking close for about an hour but it says "couldn't connect to realm" in the title of a small box which contains the text "failed to close realm". No big deal but I don't want my realm subscription running out because I can't close it :/
Moved to the Realms section - please contact Mojang Customer Support directly for help with your Realm specifically.
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