mojira.dev
REALMS-12653

Realm Not Responding

I can t play on my realm ( it stays on loading screen) , i can t switch worlds (stays on loading screen), I can t CLOSE the realm(stays on loading screen)

Comments 2

Update* When you upload a World in Realm it needs some time to update the server ~20mins after that it worked well

We do not have enough information to find the cause of this issue.

Please record a video of this happening and attach it to this report.
If you are on Windows, you can use Windows+Alt+R to open a built-in app for recording game footage.
If you are on Mac (Mojave or later), you can use Shift+Command+5 to open a built-in app for recording your screen.
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This issue is being temporarily resolved as Awaiting Response. Once the requested information has been delivered, the report will be reopened automatically.
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Chris

(Unassigned)

Unconfirmed

Java

Retrieved