When trying to backup his realm onto a hard disk, it downloads at 1 mb/5 seconds on average (Despite having a bandwidth of 357mb/s) and reaching half way, it shows and error message saying “An Error has Occurred” and fails. Note: The Regular Realm backups on the cloud work just fine, but none of them can be physically downloaded onto his device.
Steps to Reproduce:
1: Create a Minecraft world that's at least 1.2 GB.
2: Upload that world onto realms and open it
3: Increase world size to 2.4GB and close it.
4: Download realm to drive onto hard drive
Expected Result:
File successfully downloads after approximately 1 minute
Actual Result:
File is downloaded at fastest 1mb/sec and stops around 50%-75% complete, showing error message: “An Error has Occurred”
Side notes: I Was unable to search to see if this a duplicate result due to the search feature on the site being broken. If this is a duplicate, please inform me as soon as you see this! Also, i would ask my cousin to report this, but he REFUSES to use this site. i can contact him directly for details. Photo from a share screen saved and viewable on request.
Environment
Playstation 5.
Comments 2
If this problem is still happening for you, please contact Minecraft Support: https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811
i have the exact same problem, our realm is 1.9 gb and the download always fails whenever it reach 1.0gb every single time, tried in different computer with different internet provider, the results are still the same.