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REALMS-1278

My character resets itself on Realms

I’ve been exploring, naming and placing banners, then using a map on them held in my main hand to create map markers. I noticed when I logged on after Realm updated to 1.13.1 that the most recent banner I map-marked was gone from the map. I logged out next to it, so I just put it back on the map again. Then as I explored, I set two more markers, and when I set the second I realized he first had gone from the map. I was unable to locate it again - as I looked for that one, the second new marker disappeared from my map. I found that one, placed on the inside of an igloo wall. It still showed a transparent banner hit box but the banner was invisible. I used my map on it and got an unlabeled map marker (the invisible banner had been labeled when visible). Since I could tell the banner wasn’t present and invisible, I thought that might have been why I couldn’t find the earlier banner I placed. I decided to try logging off and back on to see if the banners were visible again. 

Upon logging in, I was back at spawn with an empty inventory and no XP, as if I had just joined the Realm. I walked closer to a tall pillar we have built near spawn, confused. I logged out again, and back in, several more times. Each time, I was back at a random point near spawn, and not the same point where I had just logged out (for example, log out next to our pillar, log in far from it again). 

 

There are three other people on the Realm; I have not had a chance to have them test it (and I’m a bit afraid to after my experience). I am not the Realm owner. 

 

Update: I have been able to have another Realm member try logging on, mining/building for a bit, and logging back off and on - he is also reset at spawn as I was. 

Comments 3

Hey Amanda! We've had some problems lately, and the realm might have been affected. Please ask the realm owner to contact us through support to fix, or reset through backups. Thank you.

Our realm owner did not take action yet, but both affected characters were able to log in this evening and everything reverted to the last state before the 1.13.1 update was installed. So far everything appears resolved?

Good to hear Amanda! Thanks for updating. IllI close the issue.

Amanda

(Unassigned)

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