mojira.dev

Alexander Torstling

Assigned

REALMS-1758 Entity Type tags don't work on realms Fixed REALMS-1709 Spawn protection is not pressed in realms world settings Fixed REALMS-1710 Realms page UI isn't aligned properly Fixed REALMS-1692 "Buy a realm" popup shows up when trying to join a realm Fixed REALMS-1414 Error 500 when trying to upload a world Fixed REALMS-1266 RealmsLongRunningMcoTaskScreen: java.lang.NullPointerException Fixed REALMS-1225 Realms crashes every time I try to play, Duplicate REALMS-1116 JVM Crash when clicking on the Realms button ("lwjgl_opengl.dll") Fixed REALMS-1100 Graphical Glitch with the Player List Screen on Realms Fixed

Reported

No issues.

Comments

FYI this feature is in preview for blocks starting with version 1.21.0.21

Hi Levi. Since this is a generic error, it's very hard to tell what is wrong without having access to the world which is causing this problem. Could you please create a support ticket at https://help.mojang.com/customer/portal/emails/new so we can verify ownership and check you realm specifically?

Serverside fix, live as of now

Serverside fix, live as of now.

A fix is on the way. Another temporary workaround is to modify the world zip by re-zipping any datapack zips inside it which have become folders.

Hi Dave, please fill out the support form at https://help.mojang.com/customer/portal/emails/new so we can have a look at this.

Thank you, could repro. Will schedule.

Do you have an example world with datapacks to test?

Assuming duplicate, please reopen if this turns out to not be the case.

Hi Dave. Everyone gets one of those auto-responses. You should hear back soon enough if you follow the instructions at the bottom.

Hi Dave. Sorry to hear about your issues. The easiest way to proceed is it you contact support at https://help.mojang.com/customer/portal/emails/new . This way we can verify your ownership and proceed to check logs and interact with your world to figure out the problem.

You should be able to invite players although the feed is disabled. If you cannot, can you please clarify why?

Assuming duplicate, please reopen if this is not the case.

I'm sorry to hear that Ronald. Can you please verify that you are using realms 1.14.13 by looking in the log?

If this is the case, this popup depends a lot on your account status. Things like if you have purchased realms, a realms trial or neither, if you have your own realms created or they are yet to be created, if you are invited to other realms and so forth.

Screenshots and/or relevant details would help.

If you would prefer, please create a support ticket at https://help.mojang.com/customer/portal/emails/new and we can continue the discussion in person.

Do you mean that the narration is interrupted even though nothing else is being narrated instead? Can you give me an example?

Are you on Windows? 1.11.0 looks a bit old, is it Minecraft 1.14?

Reassigning to MC since gameplay-related

Re-assigning to MC since gameplay-related.

Are you still seeing this? We had a service disruption during the timeframe that you mention, which should have been resolved now. I apologize for the inconvenience.

Thanks for diagnosing this error. We'll take a look at this. BTW, does the log contain more info than the 500 screen?

Hi David. I'm sorry to hear that. Could you contact support at https://help.mojang.com/customer/portal/emails/new and provide your details there? This way we can investigate your issue directly.