Temporary Workaround

1. Click on the realm
2. Click anywhere outside of the "Buy a Realm" box
3. Go to fullscreen if you're playing in windows mode, or vice versa (F11). This will make the options split again.
4. Click on the realm again
5. Click on the "buy a realm" again
6. The play button should be click-able now

Whenever i try to join my friend's realm it opens the menu to buy a realm, whatever I do it opens that menu and i cant join his realm. i tried reloading the game and it is still happening

Linked issues

is duplicated by 28

MC-149136 Unable to join my friends realm Resolved

MC-149166 Realm Friends Can't Join Resolved

MC-149168 Realms member can't connect to server Resolved

MC-149171 when i click on my frineds realm it asks me if i want to buy one and wont let me join Resolved

MC-149187 Cannot load existing realm after 1.14 update Resolved

23 more links

relates to 2

REALMS-2288 Buy a realm option showing up with no exit button Resolved

MC-261926 Cannot join a realm because of realms ad. Resolved

Attachments

2019-04-23 12-08-32.mp4

Comments 38

[Mod] violine1101 2019-04-23T15:56:01Z

Duplicate of MC-149104

lovelessduck48 2019-04-23T15:58:41Z

i am sorry, but this is Not a duplicate of that. i can open the realms menu, it says for me to buy a realm when i join

lovelessduck48 2019-04-23T16:10:10Z

i added a video of the problem

[Mod] violine1101 2019-04-23T16:12:45Z

Ah, alright. Has the person who owns the realm joined the realm yet to upgrade it?

lovelessduck48 2019-04-23T16:13:25Z

yeah, i was in a call with him in discord, and he joined in just fine

28 more comments

[Mod] violine1101 2019-04-23T16:19:57Z

Hmm, odd. Can you try closing the game (including the launcher), then reopen it and try again? Does it work then?

lovelessduck48 2019-04-23T16:21:57Z

ok, I am able to join the realm by spam clicking escape and right-click, but the main problem that it shouldn't open that menu when i click on the realm is still there

lovelessduck48 2019-04-23T16:22:45Z

yeah i did try reopening the launcher, and the game but the menu keeps opening

Lenny 2019-04-23T16:23:19Z

I had a problem too. I fixed it by leaving my friend's realms and rejoining it again by telling him to invite me

lovelessduck48 2019-04-23T16:24:29Z

i also tryed leaving the realm and being reinvited but it still happens

Jennifer Nattress 2019-04-23T16:26:45Z

One of the players on my realm is having the exact same problem. She has tried reloading Minecraft, reloading the launcher, logging out of the launcher and logging back in, rejoining the realm and even completely reinstalling Minecraft. Still, every time she clicks the realm, she gets the prompt asking her to buy one.

[Mod] violine1101 2019-04-23T16:28:20Z

Moved ticket to the Minecraft Realms (REALMS) project.

Dawid Arkadiusz Buczek 2019-04-23T16:28:54Z

If I spam click right and left then I can click "Play", but still the "Buy Realm" should not come there!

Galaxy_2Alex 2019-04-23T16:45:09Z

I'm still having this issue. Confirmed I have updated, and that the realm has been updated. Have also tried leaving and getting reinvited to no avail.

galaxy_2alex 2019-04-23T16:45:09Z

Several more cases reported in Tech Support & Discord.

Ian Segers 2019-04-23T16:53:37Z

i think the realms button merged together with the "Want to buy your own realm?" button since its on the exact same location of it

[Mod] violine1101 2019-04-23T16:56:55Z

This probably happens because of the new accessibility features (like being able to press Tab to navigate around menus). In fact, can someone who is affected by this try to select the realm they want to play on using Tab and the arrow keys, and then select Play using Tab and Enter? Maybe that works as a workaround.

Grant Berg 2019-04-23T17:00:53Z

When I tried this the play button remained greyed out

Ian Segers 2019-04-23T17:03:20Z

[media]

Marc Dristram 2019-04-23T17:07:59Z

I tried that and even pressing enter, i couldn't join. The play button also remained grey.

Jake Janzen 2019-04-23T17:09:46Z

Having this same problem. Bought a realm and my wife can't connect. Play button staying gray.

Linn hjemgaard 2019-04-23T17:15:07Z

do you have discord? i have the exact same problem.

Stig 2019-04-23T17:17:56Z

Having the same problem, the "want to get a realm" message did show after a while, so the popup doesn't show with me anymore but the "play" button is still greyed out

Chris Madden 2019-04-23T17:30:50Z

I found a workaround for the time being. If you select the realm, then close the "buy a realm" dialogue you can then resize your window to make it really small. Eventually you'll see the play button appear. At least I did... And I was then able to login.

Sean Cline 2019-04-23T17:32:34Z

I also have the same grey play button issue. On a mac, it seems like windows users are able to join fine.

TAB is able to navigate around, though skips the play button due to it being greyed out.

Stig 2019-04-23T17:39:27Z

I'm on a mac as well, i've been able to force the play button to be enabled by just clicking around and stuff but i haven't been able to trigger it on purpose.

EDIT: I have found a workaround by waiting for the green message to appear (it can take quite a while) then clicking on the message and then closing the popup. Then my play button is enabled.

Sean Cline 2019-04-23T17:43:48Z

thank you Stig, that works for me. One side note is you have to click the [x] in order for the play button to work. Clicking off the message makes it still greyed out.

You are the best!

Grant Berg 2019-04-23T18:03:23Z

I'm a PC user, so I can confirm it's not platform dependent.

EDIT: I also still can't click play, even when the green message comes up.

Tony von Reis 2019-04-23T19:36:14Z

Realms page UI isn't aligned properly

i have same issue

try to click somewhere else and also use window not max, then possible to play

Tony von Reis 2019-04-23T19:44:43Z

i marked the realm in small window , then i max sized window , then click "play" instead of "leave" , i think i did like that to start play

Michael Vincent Falk 2019-04-23T20:41:16Z

I also have the same issue. The workaround in the description didn't work, and was a little unclear.

We logged in by trying to follow the various comments. After mashing left and right click on the realm and outside it, the window popped up, then clicking outside the window, the play button became clickable. This is after trying seemingly the same thing over and over.
It seems that following the comments should eventually create a workaround.

Tony von Reis 2019-04-23T21:53:40Z

i start minecraft in windowed
click button minecraft realms
click the server you going to play on
click in empty space
click max window
now you have 3 active buttons visible
click play

Racheal Silverwolfe 2019-04-23T23:32:26Z

le to finally get in by minimizing and maximizing window a few times to get the third button

Amel Suel 2019-04-24T04:42:31Z

All my friends did what Tony Von Reis did and it helped us to get them Logged in, they did this:

i marked the realm in small window , then i max sized window , then click "play" instead of "leave" , i think i did like that to start play

I Hope it helps you guys, good night

Kel 2019-04-24T07:18:00Z

I came here looking to see if anyone else was having this issue. I am the host of the realms and my friends are having the same issue as stated above. Except, they can't click on either of the two realms I purchased, not just the first Realm on their list. My version is Java for Windows. Theirs is Java for Mac.

I told them about the work around but it only worked for one of them and ended up loading a different world from the one I had selected as the host. The weird part was I was already in the Realm in the world I had selected. It was on my friends Mac. So I don't have anything to show so I hope my description was efficient enough.

[Mod] violine1101 2019-04-24T08:39:07Z

For the fix to take effect, you will need to restart the game, and maybe the launcher as well. Once the game starts again, it should download a new version of Minecraft Realms which no longer has this issue.

Ronald Turner 2019-04-25T23:43:19Z

I play on a Mac (10.14.3) and the issue is NOT resolved (April 25 7:40 EDT). When I select REALMS a large box obscures the game selection. I CANNOT get it to "click outside the box" . The obscuring window will not go away. Even when I use tab to move between selections, I cannot get the ongoing game to get selected, so PLAY never becomes active.

Alexander Torstling 2019-04-26T06:10:36Z

I'm sorry to hear that Ronald. Can you please verify that you are using realms 1.14.13 by looking in the log?

If this is the case, this popup depends a lot on your account status. Things like if you have purchased realms, a realms trial or neither, if you have your own realms created or they are yet to be created, if you are invited to other realms and so forth.

Screenshots and/or relevant details would help.

If you would prefer, please create a support ticket at https://help.mojang.com/customer/portal/emails/new and we can continue the discussion in person.

"Buy a realm" popup shows up when trying to join a realm