My realm expired a few days ago and the switch I have will just have “renew for per month” after the TAC agreement. when an attempt to renew is made it doesnt respond for around 5 seconds and then it denied the transaction in-game and refused to attempt again. it worked today but it took 4 days to get to respond.
Actually in 1.26.41 and play on switch 2 with the main game for switch 1.
I had the same mystake but in my case, someone in the support staff has manage to create the realm for me.
Before the realm was created for me, the game has consider that i hadn’t paid for the realm and had simply not created the realm. But, in the eshop of my switch, the automatic payment has being confirmed. So i were in a situation that i paid for nothing.
Now, it’s been aproximatly 1 month and the problem is still here. I have a realm that i can’t renew because the game don’t want to do the renewal of the realm.