[REALMS-1383] Cannot download/upload map on Realms

I am unable to upload my local world to my Realm, I have used both the 'Reset World' and 'Replace World' functions.
The world is only 38,6Mb and says it it 0Mb/0Mb, so it finish instantly, and then says Error.
No error messages are received and it cannot upload 38,6Mb instantly with my internet, it should take at least 30 seconds.
This is the first world I've tried to upload as I just started my 30 day free trial for Realms.

Have tried uploading different worlds and the same thing happens, therefore I won't attach the world to this ticket.
Have even gone as far as to try and upload it from a different PC but the issue persists.

See files attached, they are in the same order as it happens to me. (dab, lol, echec)

Linked issues

duplicates 1

REALMS-1611 Realms not loading/Cannot replace world Resolved

Attachments

Comments 8

Joshua Ackling 2019-02-15T11:18:01Z

I am having the same issue even now in February 2019

Tyler Ratliff 2019-02-26T18:23:12Z

Same issue as well. Unable to modify tbe realm at all on a paid service.

Sean Conroy 2019-04-03T23:26:11Z

same here, still happening 4/3/19

Paulius Juskenas 2019-05-07T22:00:06Z

Still broken 07/05/19. How is this still an issue? This is a paid service...

Dakota Herman 2019-06-27T02:35:14Z

6/26/2019 This is happening to me and I need help! Yet I can't seem to FIND help. This is a PAID service, what the heck?! I spent an INSANE amount of time setting up this world for my friends only for this to happen with no solution in sight!

6/28 still happening and now I can't download either

Alexander Crawford 2019-06-28T14:24:38Z

Same problem for me - I've tried in Windows 10 and on the ipad and have exactly the same 0/0 screen that doesn't go away

Alexander Crawford 2019-06-28T16:00:08Z

Managed to download a 2 minute old backup successfully.

Jacob Wilson 2019-06-30T23:23:01Z

So since the devs don't seem to give a crap enough to respond or give any signal that they are listening. I was able to find a bit of a fix for this. If you go in and force it to make a backup by playing for a bit then go in and download that backup that worked for me. I was able to turn on coordinates then replace my realm with the updated copy.