mojira.dev
REALMS-14362

Unable to subscribe to Realms (fixed now)

When trying to subscribe for Realms, I encounter this problem. It tells me that I have the “wrong account”, but I can easily buy Minecoins. When I click on the “Buy now” button for Realms, I always get the same message, “Couldn’t access platform store”. Then, when I go back, I’m stuck on the “An error has occurred” page, and the only way out is Alt+F4.
Notice: My Realms free trial phase has expired, and I cancelled it early on. Now, I can’t pay to have access to another Realm.
Also, I can easily start a free trial for the Marketplace Pass, so it can’t be an error on my side. I’ve restarted Minecraft and my PC multiple times.

Well, this was fixed now. Thanks

Environment

Windows 11

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Axel axdrez

(Unassigned)

Unconfirmed

Bedrock

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