Minecraft texture pack not deactivated xbox realm. the purebdcraft PE texture pack keeps showing up in my city texture pack and i never had this texture pack plus its PE im on xbox one realm. someone help its been doing this after the 1.13.0 update on xbox one. how do i remove this i already uninstalled the game and it keeps coming back. after i join the realm. i want my City Texture pack on working right. Im the realm owner its my realm. also put pictures to show what’s going on.
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If you "view in store" on the PureDBcraft pack while in Resources, it leads you to the City Texture Pack.
Not sure if that helps troubleshoot or not.
We recently resolved an issue with City texture pack adding PureBDCraft pack. If it's still showing up, please try the following:
1. Remove the city texture pack from the realm.
2. Go to main menu and open Settings, navigate to the Storage tab and remove the city texture pack. Remove the pureBDCraft pack too if it shows up.
3. Go to Marketplace and redownload the city texture pack.
4. Go back to Realm settings and re-enable the City pack.
Let me know if this resolves your issue.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account related issues, or issues with your specific Realm - please contact Customer Support directly, who will be able to advise you further.
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I've been having this same problem its honestly over the top frustrating!