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REALMS-2569

Free trial for realms not working

When signing up for realms free trial I get a message of "purchase successful but we couldn't create your realm right now. Will create as soon as possible" how long until its created and will I still get 30 days from the day its created or do I lose the time?

Comments 3

Happening to me also but with paid

This is happening to me right now. I’ve had a realm for months, but today when trying to renew, I get this message. 1.13 hs made the game almost unplayable for the last month, and now I can’t even access my realm. They’re taking my money, and not letting me play. I want some compensation. 

Please don't use the bug tracker for these kinds of issues. Reach out to our support for problems with payments. They can help you with this. http://help.minecraft.net

Brandon

(Unassigned)

Unconfirmed

Bedrock

Retrieved