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REALMS-2997

Bought a realm and it does not show up anywhere

So I bought realms on console {Xbox one X} and it tells me to buy it again for no reason I have tried everything I know of how to fix it. In the microsoft store it says I have the subscription but I do not have any realms showing up as mine nor does it give me the option to open a new one. Money has been taken out of my account and I have no realm.

Comments 1

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