mojira.dev
REALMS-344

Realms menu broken. Unclickable buttons.

I have been trying to play with some friends on one of their realms servers recently. They sent me an invite to the realm, (which gone by now since it was almost a month ago,) and when i went to accept it, it didn't allow me to. I had the pending invite but I couldn't accept it or even reject it.

When i later on tried to look in to the problem i found that none of the buttons in my realms menu worked. I couldn't leave an old realm and i couldn't renew or configure my own expired realm.
I have tried to reinstall Minecraft multiple times, and the problem is still there.
NOTHING WORKS AT ALL!
I've asked some friends and none of them have the same problem

I have no idea what caused this to happen or how you would recreate it.

I live in Sweden if that's anything useful to know.
IGN: ollmol

Screenshot:
Renew, Configure and Leave button is broken. As well as the ACCEPT and REJECT buttons for invite

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Comments 5

Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.

We do not have enough information to find the cause of this issue.
Please force a crash by pressing F3 + C for 10 seconds while in-game and attach the crash report ([minecraft/crash-reports/crash-<DATE>-client.txt|http://hopper.minecraft.net/help/finding-minecraft-data-folder]) here.

Once attached, the report will be reopened automatically.

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I am experiencing the exact same issue. Attached are crash report and log. Please let me know if you need any additional information.

Thanks
-Paulis

[media][media][media]

I've found a temporary way of accepting new realms and configuring your realm for anyone interested.

You need to have access to at least one more computer than the the one with problem. You install Minecraft on that second computer and from there you will probably, (as long as that computer doesn't have the same issue,) be able to accept invites, configure your realm and leave other people's realms. From the first computer, (the one which is experiencing the bug,) you should now be able to play on the ones you have accepted from the second computer.

Note: This does NOT solve the problem. You can still not accept, reject, leave or configure the realms from the first computer.

Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

For any account related queries, please contact Mojang Customer Support directly.

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Olle Molin

(Unassigned)

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