I have an internet monitor called Disney Circle and it tends to filter things. When I try to restore my purchase it says that I purchased it on a different Apple ID, however, I'm always on the same one and didn't switch when I purchased it. Also, whenever I try to create a realm or use a realms + map, it says "Looks like you didn't finish last time! Let's fix that!" Then it waits a few seconds and says "we couldn't create your realm, but we're working hard to get it to you." However, it's been a day and it still hasn't worked. I also tried canceling and resubscribing to the subscription in the App Store, but that didn't do anything, either. I'm not mad, I just want my realm!
Linked issues
Comments


I would suggest contacting Customer Support directly for assistance.
The bug tracker is manned by volunteers and while we can track the bug here we're unable to assist directly with your issue.
Best of luck!
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki
Thank you for your report!
We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs