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REALMS-4024

Unable to connect to realm

Getting message 'Unable to connect to world' on the realm I own. The other members of the realm cannot access it either. We accessed it fine yesterday and I recently renewed the payment

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Hi, I have the same trouble but without modifying payment. For me, it has be started yesterday!

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I've found I can access it during the day but not in the evenings

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It takes me multiple reboots of my Xbox one, and MInecraft to get me to connect with a realm. Either it just hangs, it gives me a message about settings which is just not true, or just says can;t connect. It took me a half hour to get onto the server today. I got a realm because I was getting a data error about too much storage, also not true, six months ago and somehow it corrupted my two largest (hence most worked on) worlds and I never got them back. Now the realm won't cooporate. What is going on?

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Thank you for your report!

We're tracking this issue as REALMS-3921, so this ticket is being resolved and linked as a duplicate.

That ticket has already been resolved as Fixed and was caused by a temporary outage to the Realms service.

If you are still having issues with your Realm, please check for an existing report before raising a new one. Alternatively you can contact Mojang Customer Support for assistance with your service.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki

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(Unassigned)

Unconfirmed

Bedrock

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