No one can log into my Minecraft Realm (bedrock). A member said they were in it only a few hours ago from me creating this support ticket, and now for them and I it will stay stuck on the loading screen with the text "Joining Realm...This may take a few moments" for a few minutes, then timeout with a message that says "Unable to connect to Realm".
I've tried loading in previous backups, but get a message with the text "Replacing the world with the selected backup failed", and it does this for many backups. I don't want to go too far into the backups otherwise many members will lose a lot of progress on their builds, so hopefully the issue can be corrected. I've included 3 screenshots of the messages, and I appreciate any help with the issue! Thank you in advance for any help in resolving this.
Linked issues
duplicates 1
Attachments
Comments 2
Thank you for your report!
We're tracking this issue as REALMS-3921, so this ticket is being resolved and linked as a duplicate.
That ticket has already been resolved as Fixed and was caused by a temporary outage to the Realms service.
If you are still having issues with your Realm, please check for an existing report before raising a new one. Alternatively you can contact Mojang Customer Support for assistance with your service.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki
A few members and I were able to connect to my Realm for a few hours, but now we are unable to connect again. This time it gets to a loading resources screen before the message of being unable to connect shows. I've attached screenshots of the screens.
[media]