mojira.dev
REALMS-4274

Unable to create a realm

Hello, I purchased a subscription to a realm and I've been attempting to create it. I was getting an error message stating " your purchase succeeded but we couldn't create your realm right now" Every time I attempted to create one I would get the same error message. I attempted to create one now and I'm getting an error that says "You have the maximum number of active subscriptions on this platform and cannot create a few one right now." I don't have any realms created as of the moment. How can I fix this issue? Thank you for your assistance. 

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migrated

Same problem,but purchasing to renew it.
 
 

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[Mod] Umija5895M

Thank you for your report!
We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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