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REALMS-4735

Unable to connect

I am owner and I can not get on my realms world. It tells me unable to connect to world. I've tried restarting my phone I've tried looking at settings I've tried everything. I was going to buy it. But if I lost all my work ... It was a lot. Please help

Linked issues

BDS-7398 Cannot Connect to Realm Resolved MCPE-89848 Issues connecting to realm Resolved MCPE-90065 Failed attempting to join realm Resolved MCPE-90436 I can not access the Realm Resolved MCPE-90441 I have a problem I can not enter my realms Resolved

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Comments 4

According to the official Mojang Twitter Status https://twitter.com/MojangStatus there was a general Realms outage on 6 July, which has reportedly been resolved.

According to https://downdetector.com/status/minecraft/ there was a general outage on 8 July from 0300 to about 0500 UTC.

I can open my realm but I can not load a new world in into my realm 

[media]

Thank you for your report!
However, this issue is Invalid.

Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.

Watch Mojang Status for official announcements, or Downdetector for community reported outages.

If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Visit Minecraft Community Support for assistance.
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.

If you are still unable to access a paid service such as a realm or purchased content please contact Mojang Support.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs

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