mojira.dev
REALMS-4814

10 player realm "expired" but was still charged

I was charged for the 10 player realm subscription for the month but it says that the realm subscription was expired. Looked at transaction history for my card and it did indeed charge my card $7.99 on the 6th of July, 2020. 

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We're tracking this issue in REALMS-4516, so this ticket is being resolved and linked as a duplicate.

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I have this same issue currently. I was billed on Jan 3rd 2021 for $7.99 and I have the credit card statement to prove it. However, when I log in to Minecraft and look at the realms section, it shows as "expired". This bug seriously needs to be fixed because it's literally thievery. Stealing money without giving us anything in return. I am on autopay and have had it for close to two years now without a hitch. What changed? It shows up like that on xbox, iOS, iPadOS, etc. Everything is updated and everything has been restarted, no fixes.

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