The subscription renew automatically every 30 days, that happened in June, with 1.15 and had no problems. This is the first renew in 1.16. In the morning, I were unable to enter the realm, before paid. I waited to the account to pay automatically the subscription. After that, we were capable to log in and even played a few hours. I don't know what happened, but now it appears to be caducated no reason. Hope I can get a solution soon, refund or issue solved.
REALMS-4819
I've paid the subscription, but the realm appears caducated.
Resolved
Duplicate
0
Thank you for your report!
We're tracking this issue in REALMS-4516, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Mojang Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs