This is the fourth or fifth time since the update where other players and myself have not been able to connect to my realm. I have followed all troubleshooting suggestions and it is still not working. From what i have seen lots of other players have been having the same issue on their realms lately as well. I myself cannot even connect to my own realm. everytime anyone tries it says "Unable to Connect to Realm." I understand having such a large update causing issues here and there but Its a little absurd that im paying for my realm just to not be able to play on it half the time.
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Same here the help article shows my how to fix the child account. I am not a child nor do I have children. Is this saying I need to start a child account? My account has theses suggested settings allowed as shown but I still get the same error even after a shut down and being unplugged for 20 min.
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
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I'm having the exact same issue. Had to start a completely new Realm and start over.