[REALMS-488] iOS subscription receipt is not begin read correctly

The Minecraft app on iOS is not correctly processing the AppStore receipt to credit current subscriptions.

Note that it is important to search the receipt for any unexpired subscriptions and not to simply check for a matching transaction id.

Attachments

Comments 2

Manuel Suarez 2017-10-07T04:47:07Z

This is the last message I got from support:
"Sorry, but I'm not sure about what could cause it in that case. If it doesn't work, you could ask Apple for a new refund."

So it seems my only hope is fixing the bug.

I currently have two active subscriptions, and the game (or more likely the server the receipt is being forwarded to) is failing to find either of them in the receipt.

Having seen this from the the development side, I know Apple doesn't make it easy, but the fix really is to check every transaction in the receipt to see if any of them contains an unexpired subscription.

Thanks,
--Manny

[Mojang] Mega_Spud (Jay) 2019-10-30T16:15:35Z

Cleaning up old tickets: This ticket has not been updated recently (~1 year+) so is being closed as Cannot Reproduce. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines.

For any account related queries, please contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki