mojira.dev
REALMS-5075

cant replace realm world

earlier today i was making a realm for my friends and i when i wanted to turn show coordinates on, so i downloaded the world, turned show coordinates on and whent to replave the world. when i did it it said nothing but there was an error. so i tried to make another realm and it didnt work. i ended up spending 30 dollors, and im 11 so that was half my bank acount. can you guys fix the bug or give me a refund

 

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[Mod] Umija5895M

Thank you for your report!
We're tracking this issue in REALMS-474, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Unfortunately we cannot provide a refund through the bug tracker. For that you will need to contact Mojang Customer Support or the online store for your device.

There are some suggestions with the REALMS-474 ticket, but if you happen to be using a Nintendo Switch they may not work. There is a fix that should be available in an upcoming release, but we do not know when that will be available. Otherwise, I would really just keep trying to do the upload as it may eventually work. I am sorry that I can't help you more.

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