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REALMS-5800

Cannot connect to realm on switch

For some reason i cannot connect to realms on my switch. However i am able to connect on my xbox account. Support sent me here. Support is being not as helpful.

There are a total of 4 active members on this realm. One other switch user. Other switch user gets on ok (not in the same city, im going by their word of mouth) I have tried backing up, tried uninstalling and re-installing, checked my connection settings and it says everything is connecting ok.

I was even sent over to nintendo and nintendo got a supervisor involved and could not  figure out the issue and insists its on the minecraft end. 

MCID even checked out. honestly am at a loss especially since it seems like my lil bro can connect on his switch but i can't? 

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Tried visiting the FAQ again, tried checking internet connection. All seems ok on my end? Im not sure how to check or change the NAT. I have an xfinity router so if anyone is familiar with changing it on there please don't hesitate to reach out

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Thank you for your report!
We're tracking this issue in REALMS-5845, so this ticket is being resolved and linked as a duplicate.

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I too have been facing connection issues since 1.16 released. I have not been able to connect to realms from my Android device or either of my two switches.

I stumbled onto a fix that has addressed the issue on both my phone and my switches.

Minecraft on my phone was experiencing the same "We cannot connect to realms right now. We will try again later" issue, but when I switched from my WiFi to LTE, realms started working again. Then when I was back on my WiFi and I loaded Minecraft on my phone again and it continued working. I decided to try applying the same concept to my switch. I confirmed it still wasn't working, then made a WiFi hotspot from my phone and connected to that with my switch. When I loaded up Minecraft on my switch again it finally connected to realms. I then switched back to my WiFi and it also continued working.

I don't understand why the update prevented me from connecting to realms, or how temporarily switching WiFi networks fixed it, but I figured I would pass it along to you in hopes that it will help you to help others that are facing the same problem caused by the recent updates. 

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Also please comment and vote in the other ticket to raise awareness for the developers.

REALMS-5845

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