Whenever I try to play my realm it just says connecting to realm unless I connect to hotspot shield which has a limit also I cant join servers it says failed to synthesize or authorize something like that. also whenever I change my skin it goes back to Alex when I join my singleplayer world. I also tried checking if java was being blocked but I couldn't find the application all I could see when I was looking at my blocked and unblocked apps was Minecraft windows 10 edition.
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This appears to be a duplicate of REALMS-3075, which hasn't yet been resolved. If you have any additional information to provide regarding this issue, feel free to comment on the parent ticket. If you feel that this issue is affecting you, feel free to vote for the duplicated ticket, to give Mojang a basic idea of how many people are impacted by the problem. Just to further inform you, this will not determine how quickly the bug gets handled or fixed.