I have a Realm on Java Edition on PC, and my friends who are members of the realm are not able to log in. It just continuously tells them "Connecting to Realm" with no resolution. We all are on version 1.16.4. I created a new world in the realm and turned the realm off and on again. Please tell me why people can't join my realm now.
This appears to be a duplicate of REALMS-3075, which hasn't yet been resolved. If you have any additional information to provide regarding this issue, feel free to comment on the parent ticket. If you feel that this issue is affecting you, feel free to vote for the duplicated ticket, to give Mojang a basic idea of how many people are impacted by the problem. Just to further inform you, this will not determine how quickly the bug gets handled or fixed.