My friends can join and play on my realm, but I can't. I get the same error message every time and I have attached it. I have done everything on this website: https://help.minecraft.net/hc/en-us/articles/360035130871-Realms-connection-issues-Java-Edition and none of it has worked.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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I'm having the exact same problem but on bed rock, i think its the new update.