mojira.dev
REALMS-6151

I cannot enter realms that I have a paid subscription for since 11/17/20 update

I cannot access my realms since the recent update. It tells me that I cannot access realms until I update my game. I do not know how to perform the update on pocket edition. The edition listed on my game is v.1.16.101.Β 

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Comments 8

I also have that problem. And to add now with this update i cannot use my data to enter to the real. It said that i need wifi, and in my setup i had it to use data

Go to the app store and click update!Β 

Thank you, Owen Driscoll for the idea. Unfortunately, I did try that several days before posting about this bug and it did nothing to resolve my issue of not being able to access realms.

Are you still having this issue? If so, what is the exact message you are seeing?

This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information. Please follow the format above.

My child that had the subscription under his account is now able to access the realm. However, my other child who has been invited into the realm and could play in the realm PrIOR to the update is now UNable to enter the realm. The error message states, β€œcould not connect:Outdated client! Realms Had Updated”

Are all of the devices updated to version 1.16.101 (or 1.16.100 for non-mobile devices such as Xbox, Switch, etc).

yes. I have completed the update on all devices.

Thank you for your report!
We're tracking this issue in REALMS-5190, so this ticket is being resolved and linked as a duplicate.

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