mojira.dev
REALMS-6240

unable to login to realms on iphone XR

When I attempt to login to realms on my iPhone, it times out and I am sent back to the selection screen. I have to close and reopen the game several times to get it to let me play. During some of these attempts, the game will randomly crash and I have to start over. 

Linked issues

Comments 4

Are you still having this issue in 1.16.210? If so, what exact message(s) do you see when unable to connect / login?

This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information. Tickets that do not contain enough information may be closed as Incomplete.

Yes, I’m still having this issue. I’ve since upgraded to an iPhone 12 Pro Max and it hasn’t helped. It says to check my internet connection. After about 5 or 6 attempts I am able to connect. Infrequently it will stay on the purple loading screen for an inordinate amount of time and say that it failed to connect. 

In addition, during loading the app will randomly crash and I’ll have to restart the process again. 

Thank you for your report!
We're tracking this issue in REALMS-6075 and REALMS-6976, so this ticket is being resolved and linked as a duplicate.

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Ronald Scharen

(Unassigned)

Unconfirmed

Bedrock

Retrieved