After I renew the realms it shows "Your purchase succeeded but we couldn't create your realm right now."
Thank you for your report!We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
However, if you are still not able to access your purchased Realm please contact Mojang Support for help.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs
Reporter: Marco Hu
Assignee: (Unassigned)
Created: 2020-12-07T23:22:51Z
Updated: 2025-04-26T06:33:52Z
Resolved: 2020-12-08T00:00:25Z
Confirmation Status: Unconfirmed
Realms Platform: Bedrock
Labels:
Retrieved 2025-09-14T10:03:12Z
Thank you for your report!
We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
However, if you are still not able to access your purchased Realm please contact Mojang Support for help.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs