On the 20th of December, my realm expired. It automatically renewed but instead of renewing the realm I already have. It created a brand new one. I was confused but I didn't really care about the loss of money. I went to renew my current realm that had expired and I did so. I got a notice that said my realm couldn't be "renewed yet" it has been 2 days and I am still waiting for more information on this please look at the photo I added. I have already paid over 22 dollars Canadian and I will not pay anymore. Please return me my money, and/or renew my realm.
Linked issues
duplicates 1
Attachments
Comments 1
migrated
Thank you for your report!
We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you still not able to access your realm or to request a refund, please contact Mojang Support for help. This bug tracker is not a customer support site so we cannot access your account.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs