[REALMS-6614] Realm shows as expired but I’m still paying for it

Realm is in the name of HoneyPie0305. It shows as expired since 27.10.2020, but I have been charged in November and December 2020.

Linked issues

duplicates 1

REALMS-4516 When extend subscription it still shows as expired or has fewer days left than expected. Open

Comments 2

[Mod] Umija5895M 2021-01-04T03:18:41Z

Thank you for your report!
We're tracking this issue in REALMS-4516, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you are still not able to access your realm please contact Mojang Support for help. This bug tracker is not a customer support site and we are not able to access your account from here.

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migrated 2021-01-13T20:31:08Z

As this has not actually resolved my query but just linked it to an existing problem please take this comment as notification that I am going to stop the payment that is currently being taken for a service you are not providing