Hello,
It's been a few weeks than my friends and I can't connect to my realm server.
When i open the game, there is a error message who say: "Failed loading character 2..."
When i go the the menu for select a world, where i can connect to the realm, it just says: "can't connect to realm for now, try later"
I can't take a new subscription, when i want to pay after choosing a server name and accept geberal conditions, nothing happens.
My subscription is made with the mobile version of Minecraft with Google. I pay automaticallyall months since 1 year. I play principally with the Switch version and my friends on PC.
My gamertag is Ruzlinger9284
Thanks in advance for reading.
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[Mod] Umija5895M
Arisa Bot
Thank you for your report!
We're tracking this issue in REALMS-5845, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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migrated
Since you are having multiple issues it may be related to your account settings. I would also suggest that you visit Community Support to see if they have any ideas.
Otherwise, please go to Mojang Support as we do not have access to your account from the bug tracker.