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REALMS-6846

We could not connect to realms

My Minecraft app for Android will not fetch realms. I have tried over wifi and cellular data. When I press the play button, the game doesn't even try to fetch realms. It just displays the message "We could not connect to realms..." it's been over 12 hours. I can access realms with my account on windows 10, but not on android. 

I see it's doing that thing again where the whole app won't connect to the internet. It will not load achievements or the marketplace. I recall this issue from a month or two ago. I can access the marketplace and my achievements on the windows version using the same wifi connection as my phone uses. The only solution to the problem is to uninstall the app and reinstall it.  If I close the app and reopen it, the problem of not connecting to realms, marketplace and achievements occurs again.

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[Mod] Umija5895M

What is the complete and exact text of the message? Please always provide this information.

This ticket has been temporarily closed as Awaiting Response. It will automatically reopen when you add information. Tickets that do not contain enough information may be closed as Incomplete.

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"We could not connect to Realms right now. We will try again soon."

Arisa Bot

Thank you for your report!
We're tracking this issue in REALMS-5845, so this ticket is being resolved and linked as a duplicate.

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