Cannot create realm despite multiple attempts

I have tried and tried and tried to go through the tedious process of dealing with Microsoft and mojangs products and im sick of experiencing issues with every single one of them. This time I'm trying to make a realm; I have spent hours trying to buy a realms subscription, gone through hassle after hassle just to do that, finally purchased it and I cant even use it? "Your purchase has succeeded, but we couldn't create your realm right now. We will create your realm as soon as possible. Check back later on this "Playstation 4" system.". I've had to sit here and deal with this stupid message after each and every attempt to fix the "problem" that im clearly having. I don't have a clue what God i need to sacrifice to in order for mojang to finally have good service but as soon as I get an answer I'll spend all the blood and sweat I have to do so.