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REALMS-7748

Realm cannot be renewed

SOMETHING WENT WRONG

You're purchase succeeded, but we couldn't create your Realm right now. We will create your Realm as soon as possible. Check back later on this device.

 

 This is the error message I get when trying to renew my Realms subscription.  I renewed directly through my Microsoft account. The money was taken out of my account and now I cannot play because this keeps happening. I've tried restarting the game, my computer, everything. When I look at my billing history it says that the order I made today was made on 3/21/21, which isn't correct. My realm is set to expire on 5/5/21 which is correct. 

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[Mod] Umija5895M

If you are still not able to access your purchased realm please contact Mojang Support for help.

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Arisa Bot

Thank you for your report!
We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.

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