I’m playing on Xbox one. Just started a realms plus account. Had multiple friends purchase the game so we can play together. Day 2 in realms plus and none of us can connect to the realm. They are talking about getting refunds on the game already. Please fix this major issue ASAP!!
REALMS-7889
Can’t connect to realms plus
Resolved
Invalid
1
Thank you for your report!
However, this issue is Invalid.
Issues such as these are often due to a temporary service outage, and are handled by the team outside the bug tracker.
Watch Mojang Status for official announcements, or Downdetector for community reported outages.
If there is no general outage, please first try to verify that the problem is not with your local connection or network settings. Afterwards visit Minecraft Community Support for assistance and refer to this ticket (e.g. "I have reported this issue on Mojira as REALMS-XYZ.").
You might also try to deactivate any VPN in use, and check your firewall settings. If your device supports mobile data, try switching to wifi. If possible, try using a different wifi network.
If you are still unable to access a paid service such as a realm or purchased content, please contact Mojang Support.
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