The attached photo shows the error message.
Issue relates to trying to login to a Bedrock realm (playing on a Switch).
I have:
1 switch.
2 separate user profiles both subscribed to separate Nintendo Online Accounts.
2 separate Xbox/Microsoft online user accounts - both are successfully invited to the Realm.
Both of the above Microsoft accounts are logged into Minecraft under one of the two unique Nintendo online accounts.
Each account is able to successfully join the realm and play.
However:
When either of the accounts is logged into the Realm and either of the other accounts also attempts to join, the initial account is kicked out and the following error message is displayed:
"Cannot join world. The account you are signed into is currently playing in this world on a different device." The account attempting to join sticks on "Building Terrain".
Picture attached for reference.
Note: this is a recent issue and both accounts have previously been able to login and join the Realm, playing on split screen.
Attempted fixes:
Logged out and in again on all Nintendo and Microsoft accounts.
Reset the Bedrock Realm.
Fully restarted the switch.
Checked that the latest version of Minecraft is in use on the Switch.
The only possible issue i can think of is that both of these accounts are Child accounts with the overall Parent account being my personal Microsoft account. I play on a PC and have zero issues.
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Thank you for your report!
Is this still an issue with the latest update (1.18)? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
This ticket will automatically reopen when you reply.
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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I’m having this issue now. Either my son or I can join my realm without an issue, but we both get the same error as soon as the other tries to join the session on the same Xbox. We’ve never had this issue before, and we’ve confirmed we’re not logged in anywhere else.
I’ve closed and reopened the realm and restored it from backups a few times, which should have kicked out any “ghosts” the system thinks are playing, but so far, no luck. Downdetector is currently getting reports of potential server authentication issues, which could be a factor.
How long do responses usually take?