mojira.dev
REALMS-8671

I cannot back up my realm.

There is plenty of room on my PS4 but it just gets stuck before completing the download. I have tried everything to make it work but it always gets stuck and just freezes at about 3/4 complete.

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[Mod] Umija5895M

How long did you wait? Sometimes the download may pause for quite a long time before continuing (or reporting an error). If you do eventually get an error what is the exact error message?

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I Have let it sit for up a 1/2 hour.  No change. Thank you for please looking into this- I am not canceling my realm or anything, but after a year of building with two others I feel much better with hard backups.  It seems to have become a problem after the realm menu changed.  Also, since that update, the text of my backups is all scrambled.  I will try to include a screen shot.  Please help with this, it is so frustrating and causing anxiety for all three of us.

Arisa Bot

Thank you for your report!
We're tracking this issue in REALMS-419, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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