whenever i try to load up the realm information, the realm will allow me to change worlds perfectly fine. but when i try and upload a world to the realms, i get a sever problem and loose all access to all rights of the realm. we want our world back up on the realm but now cant even get on it
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we will go to upload the world and it will go into a forever loading bar. once we cancel it after waiting literally 10-20 mins, we cancel and try again and after this is where the problem starts. when trying to upload the world, it gives us "failed to find a place to upload your world. Maybe check your internet" which internet isnt the problem with 20mgb upload and 80mgb download speed. and whenever trying to change the world so we can edit another, it loads "failed to receive realm information. please try again later." we have been doing this over and over trying different things for the past 2 days and we have opened and closed the realm multiple times trying diffrent ways over the past few days. the world itself isnt corrupt as we can open it and host it as a basic multiplayer game but our realm is made for people with multiple diffrent time zones and keeping a ps4 on 24/7 isnt really a viable option
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We're tracking this issue in REALMS-8020, so this ticket is being resolved and linked as a duplicate.
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What exact message(s) do you see when trying to upload / replace the world on the realm?
Note also, that if an operation fails it may take a few minutes for the server to recover to an operational state. It is also recommended to "close" the realm while doing management actions.
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