This has happened multiple times. I pay for a realm and then it tells me I have successfully purchased realms but it is not able to create right now come back later. But it never ends up creating the realm but still takes my money $$ in the past I have even paid for it multiple times because it keeps accepting my money but never creates the realm!
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We're tracking this issue in REALMS-3620, so this ticket is being resolved and linked as a duplicate.
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If you are still not able to access your purchased realm please contact the Minecraft Help Center. We cannot help with account / purchase issues via this bug tracker.